All Orders : 12-18 business days - Tracked Shipping
At Beauty Prologue, we believe in delivering exceptional experiences. That's why we offer free shipping on all orders, no matter how big or small. While shipping times may take 12-18 days, please know that each item is carefully packaged with love and attention to detail. We appreciate your patience and support as we bring you beautiful and stylish fashion.
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
If you haven't received a shipping confirmation email with your tracking info within 3 days then feel free to get in touch.
REFUNDS
We offer a 100% money-back guarantee if you are not 100% satisfied with your order. Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We understand that efficient shipping and reliable returns are crucial for customer satisfaction. Because of this, we're committed to providing a seamless experience from the moment you place your order until the product reaches your doorstep safely and on time. Our Shipping & Returns policy is designed with your needs in mind, ensuring that you feel confident and supported throughout your shopping journey.
When it comes to shipping, Beauty Prologue excels in speed and reliability. We partner with top-tier shipping providers to ensure your orders are delivered promptly. Depending on your location, shipping times may vary, but we strive to provide accurate estimates and keep you informed every step of the way. You can track your order at any time using the tracking number provided in your shipment confirmation email. And, if you have any questions or concerns about your shipment, our customer support team is always ready to assist you.
Our return policy is just as customer-centric. If for any reason you are not completely satisfied with your purchase, our hassle-free return process makes it easy to send the item back. Simply contact our customer service team to initiate a return. We will provide you with a return shipping label and instructions on how to proceed. We accept returns within 30 days of the original purchase date, as long as the item is in its original condition with all original packaging and accessories.
To ensure smooth returns, please ensure that your returned items are securely packaged to prevent damage during transit. Once we receive your return, we will inspect the item and process a refund or exchange as per your request. Refunds are typically processed within 5-7 business days. Your satisfaction is our priority, so we aim to make the return process as easy and straightforward as possible.
Beauty Prologue is dedicated to offering quality products with a customer-first approach, making every effort to provide a hassle-free shopping experience. Our Shipping & Returns policy is just one aspect of our commitment to excellence. We value your feedback and continuously seek to improve our services to meet your expectations better. Whether it's a question about shipment status or a return inquiry, our support team is here to help.
In conclusion, Beauty Prologue's Shipping & Returns policy exemplifies our dedication to service. By choosing Beauty Prologue, you can shop confidently knowing that efficient shipping and simple returns are part of our promise to you. Thank you for choosing Beauty Prologue and allowing us to serve you better. We look forward to meeting all your shopping needs with commitment and reliability.
